Meet
Natalie Irwin
Private Secretary to Mr Miklos Kassai.
Meet
Private Secretary to Mr Miklos Kassai.
As the Practice Manager and Private Medical Secretary, Natalie is the first person patients speak to and a familiar face throughout their journey.
Working in a small private practice means she has the opportunity to get to know our patients personally and provide a warm, friendly service from the very first enquiry through to follow-up care.
Natalie believes that great patient care starts with feeling welcomed, listened to, and supported. Whether arranging appointments, answering questions, coordinating care, or managing the day-to-day running of the practice, her aim is to make every step as straightforward and stress-free as possible.
Natalie takes great pride in creating a calm, organised, and caring environment where patients feel valued rather than just another appointment. Building lasting relationships and offering a personal touch are at the heart of everything, helping our practice provide the high standard of care that our patients deserve.